Subprocessors
Last updated: 30 September 2026
TMZ SOFTWARE S.R.L. uses the following subprocessors to deliver Naratica and operate naratica.com. We require each subprocessor to protect personal data under GDPR-aligned terms. The binding list for a customer engagement is the schedule attached to that customer's Data Processing Agreement; this page is the public summary.
| Subprocessor | Purpose | Location |
|---|---|---|
| Amazon Web Services EMEA SARL (or regional AWS entity) | EU cloud hosting, compute, storage, and CDN for Naratica production workloads (Frankfurt primary) | EU (Frankfurt / eu-central-1); backups and failover as configured in the EU |
| Vercel Inc. | Hosting and CDN for the naratica.com marketing website | EU edge where available; see Vercel DPA |
| Stripe Payments Europe, Limited (and Stripe affiliates as needed) | Payment processing for publisher subscriptions and reader checkout (Professional / Enterprise) | EEA with SCCs for any restricted transfers |
| PayPal (Europe) S.à r.l. et Cie, S.C.A. | Optional payment method for checkout | EEA / Luxembourg |
| Apple Inc. / Google LLC (as applicable) | App Store / Google Play distribution and push notification delivery for branded mobile apps | As required by each store; publisher may use own developer accounts |
| Email delivery provider (transactional) | Transactional email for trial setup, support replies, and platform notifications | EU-preferred; confirmed in the customer DPA schedule |
Changes
We will update this page when subprocessors change. Customers under a signed DPA receive notice of material changes as stated in that agreement (typically at least 14 days before a new subprocessor processes their personal data, except for emergency replacements).
Questions
Email contact@naratica.com for the current schedule applicable to your contract.